Lead Retrieval Tutorial - EACR Congress

1 Welcome

EACR 2026 Lead Retrieval App

A quick walkthrough for exhibitors and staff to log in, scan attendee badge QR codes, review contacts, export leads to Excel and configure custom lead fields.

1Login

2Scan

3Save

4Export

2 Login

Log in to the Congress Dashboard

Open dashboard.eacr.org on your mobile browser and log in using your Congress account email address and password.

The Congress portal is separate from the main EACR website.
Your Congress login may be different from your EACR membership login.
If you do not have a Congress account, use the Create Account option.

3 Dashboard

Open the Lead Retrieval Section

After logging in, go to the dashboard and select the Lead Retrieval card.

Scan a Lead opens the normal QR scanner.
Express Scan quickly scans and saves a lead.
My Scanned Leads shows all contacts you have scanned.
Configure Fields lets you add custom questions.

4 Camera Access

Allow Camera Permission

When you open the scanner for the first time, your phone will ask whether the dashboard can use your camera.

Tap Allow when prompted.
The scanner needs camera access to read badge QR codes.
If blocked, enable camera access from your browser or phone settings.

If camera permission is denied, the QR scanner will not work.

5 Start Scanner

Scanner Opens on Your Phone

Once camera access is allowed, the scanner view opens and displays a square scanning frame.

Keep the attendee badge inside the scanner area.
Make sure the badge is visible and not too far away.
The camera view will start reading the badge QR code.

6 Express Scan

Use Express Scan for Fast Capture

Express Scan is ideal for quickly scanning visitors at the booth. Once the QR code is detected, the contact is saved.

Open Express Scan from the dashboard.
Point the camera at the attendee badge QR code.
Wait for the green confirmation message before scanning the next visitor.

A green confirmation means the lead has been saved successfully.

7 Scan Badge

Place the QR Code Inside the Scanner

Hold the attendee badge steady and position the QR code inside the scanning frame.

Keep the badge steady.
Move closer if the QR code looks too small.
Avoid glare, shadows and blurry camera movement.

For best results, scan in good lighting and keep the QR code sharp on screen.

8 Lead Details

Review the Captured Contact

After a successful scan, you can open the saved contact and review the available details.

Name and email address.
Institution or company name.
Country or badge information.
Any additional custom fields configured by your team.

9 My Scanned Leads

View and Export Scanned Contacts

Open My Scanned Leads to see captured contacts and download the list to Excel.

Search for contacts by name, company or available details.
Tap a contact card to view full information.
Use Download to Excel for follow-up and reporting.

10 Configure Fields

Add Your Own Lead Questions

Use Configure Fields to collect extra qualification details for each lead.

Create a clear field label.
Add a short description if needed.
Select the field type, such as Short Text.
Choose whether the field is optional or required.

11 Test QR Code

Try a Sample Lead Scan

Use this sample QR code to test the scanner before the event begins. Open the lead retrieval scanner on your phone and scan this QR code to confirm that the app is working correctly.

Open Scan a Lead or Express Scan.
Allow camera access if prompted.
Point the scanner at this sample QR code.
Once detected, the sample contact should be captured successfully.

This QR code is only for testing the scan flow. Use real attendee badge QR codes during the event.

Sample Test QR Code

12 Support

Technology Support by 360 Degree Apps

Our team is available to assist with lead retrieval access, QR scanning, field setup and Excel exports.

Technology Support Technology Support by 360 Degree Apps.

Need Help? For any help, connect with us at
support@360degree.app

Onsite Helpdesk Meet us at the helpdesk for any queries onsite.